Delivery Guide

 Delivery Policy (For Local Delivery only)

* (Recommended for maximum flexibilty!)  We recommend you to opt for this option, we could provide a certain level of flexibility for your convenience and for maximum discretion

Our friendly delivery personnel will deliver the Product to your Preferred Location.

We engage a professional courier company for Door to Door/ personalized delivery to offer a good level of flexibilty for your convenience. We will never reveal the content of your parcel to the courier team for maximum discretion. The delivery party will contact you via SMS or Phone call in advance before arriving at your delivery address. Please let the courier personal know if you would like to collect at the void deck or gate, or any special instructions for example -  not to use the Doorbell etc. (This applies to any Location in Singapore )

"Same Day" Express Delivery (Daily)

Night Slots 8pm - 11pm Cut off time daily extended to 7.30pm for last orders ( We deliver 365 days per year )

Afternoon Slots 2- 5pm Cut off time daily extended to 2.00pm for last orders  (This is not applicable for Sunday / Public Holidays / Public Holiday's Eve )

 * Cut Off Time not applicable for delivery dates set the next day or on other preferred dates.

"Same Day" Self Collection (Daily) (Cash, Nets, Visa, Masters available at our location)


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Address : 756 Upper Serangoon Road , Upper Serangoon Shopping Center Singapore 534626 (CarPark Pick up point / Unit 01-21)

You can collect immediately after placing your order ( We operate 365 days per year )

Opening Hours :

Monday - Friyays : 12pm ~ 8pm

Saturdays - Sundays & Public Holidays : 2pm ~ 8pm

Call or SMS us @ +65-97772176 with your order number & we will prepare your order in advance.

* ( For paypal payments, kindly drop us and email attached with paypal's receipt to notify us on collection)

"Singpost Popstation" (Delivery) *(Cash payment (COD) is 'Not' Applicable for this option)

POPStation (Pick Own Parcel Station) is a new and secure way to collect your parcels. You can now shop online with SingPost's retail partners and have your items delivered to a POPStation near you for self-collection 24/7 at your own convenience. No more missed deliveries, rushing for closing times at out showroom or pick up location. POPStations allow you to collect a parcel at a time and place convenient and discreet for you, especially when you are purchasing something sensitive for your own pleasure.

- Order will be process only on Mondays - Fridays excluding public holidays if customer chooses this option.

- Singpost will notify customers in 2 working days on Pin Number via Email or SMS.

Want to know more about Pop Station Service? Click here

"Singpost Registered Mail" (Postage) *(Cash payment (COD) is 'Not' Applicable for this option)

Postage to be done only on Mondays - Fridays excluding public holidays. There will be a extra charge of $5.00 for customers who wish to apply for Singpost Registered Mail (Deliver in about 3-5 Working Days)

- You will receive your items from your address mailbox within 3-5 working days from date of dispatch.

- Only for orders and pre-payment paid through PayPal or Bank/ Fund transfer upon confirmation of order.

- Items will be automatically post out the very next working day after order and payment recieved. (Cut Off Time will be 7pm in order for us to prepare your parcel, after cut off time, it will be sent to Singpost in 2 working days)

- You will be notified in any cases, if parcel wasn't post out the next working day

- For SingPost Registered Mail you will be required to sign for delivery. You may check the status of your registered package by entering the SingPost website with the Registered Article Number which will be provided to you upon our dispatch to Singpost.

 * A tracking number will be sent to you after postage, so you can keep track of your items. Note for registered mail option, we will not able to ensure the delivery to be sent at your stipulate date/ time as it will be fully managed by Singpost.

Alternatively - Top Up your order to 88 SGD NOW for Free 'Same Day' Express courier service! Click here to continue shopping!

 

While we stock our products adequately for online sale, however, at times, some items may be out-of-stock just at the time of your purchase because of overwhelming response. We will notify you by sms, email or phone call to offer an alternative item should the item you purchased is no longer available.