Spread Love not Viruses, Always Connected

 Dear Horny.sg Community,

 

From 19th of June onwards, Walk-in and Self Collection will be made available following stricter guidelines on social distancing and making use of 'Safe Entry' system to monitor check-in for all visitors.

You are still encouraged to make your purchase online, we at Horny.sg are committed to bringing you what you love about us and our products right to your doorstep. We're still very much connected - through our hearts and minds. Our website and social pages will continue to provide a boost of inspiration and joy.

 

As we prioritise the the safety of our customer, staff, partners and the community we share, we are implement the following measures:

For All Visitors :

  • You will have to put on your mask at all times within our premises/ showroom
  • Please Scan the 'Safe Entry' QR code at the Door Step to login your entry
  • Temperature will be taken at the entrance, 37.5 Degrees & above will not be allowed to enter
  • Self-Collection Kiosk will be set up at the entrance for your convenience
  • Testers in the showroom are for viewing only

 

For our Staff :

  • Employees who are working in the warehouse will have their temperatures taken twice a day
  • Regular sanitation of our retail stores, warehouse, workstations before handling parcels
  • Sanitisers made available online
  • Safe distancing for all our warehouse staff
  • Work from home for Horny.sg employees at HQ

 

Orders & Deliveries

 

Yes shipping will continue on a regular basis and in fact with more same day delivery shifts being provided for greater convenience
 
 
The cutoff time for same day 1-4pm delivery is 10 am
 
 
The cutoff time for same day 3-7pm delivery is 2.30pm
 
 
The cutoff time for same day 8-11pm delivery is 7.30pm
 
 
Popstation Services (2-3 working days),  and Registered Smartpac to Mailbox (3 - 5 working days) by Singpost

 

 

 Delivery Measures 

 
1) We will continue to implement social distancing for our delivery crew. They will drop off your order at a safe distance and step back when you come to retrieve your package.
 
2) Our courier may ask to take photo instead of giving signature 
 
3) Non-cash payment will be preferred, to be made in advance through our website (credit card / Paynow / Bank Transfers)

4) For COD payment, please provide us with exact change

 

 Returns

Our Customer Care team is available 24/7 at enquiry@horny.sg

You can also keep in touch @horny.sg  stay safe and spread your love !


#teamHornysg