Delivery Guide

 Delivery Policy (For Local Delivery only,  International Delivery 'Click Here' )

* Same Day 'Local Courier' is highly Recommended for Really Fast Delivery. This option provides Increased Flexibility for your convenience, and with Maximum Discretion. 'Local Courier' is Free for orders above 88 Singapore Dollars, or a $10 charge is applicable. Cut off time for Same Day Delivery is at 7.30pm daily. We deliver on Saturday, Sunday and Public Holidays too.

Our friendly delivery personnel will deliver the Product to your Preferred Location based on your selected TimeSlot.

We engage a professional courier company for Door to Door/ Personalized delivery with a good level of flexibilty for your convenience.The content of your parcel will never be revealed to the courier team for maximum discretion. The delivery party will contact you via SMS or Phone call in advance before arriving at your location.

You can leave a "Delivery Comment" at the checkout page , or let the courier personnel know if you would like to collect at the void deck or gate, or any special instructions for example -  Don't use the Doorbell/ Leave in Shoe Cabinet/ Riser etc. (This applies to any Location in Singapore ).

We ship to Hotels and Serviced Apartments too Please leave your room number, contact number and first name (required for some hotels). Our courier will leave your parcel at the concierge or call upon arrival.

"Same Day" Express Delivery (Daily)

Afternoon Timeslots 2pm - 7pm Cut off time daily extended to 2.30pm for last orders (This slot is unavailable on Sunday & Public Holidays)

Night Timeslots 8- 11pm Cut off time daily extended to 7.30pm for last orders  (This slot is available 365 Days a Year)

 * Delivery dates set on the next day or on other preferred dates are not affected by the Cut Off timings. 

 

"Same Day" Self Collection Available during operating hours  (Cash, Card Payment by Nets, Visa, Masters are available at our Location)


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Address : 756 Upper Serangoon Road , Upper Serangoon Shopping Center Singapore 534626 (CarPark Pick up point / Unit 01-21)

You can collect immediately after placing your order ( We operate 365 days per year )

Opening Hours :

Monday - Fridays : 12pm ~ 8pm

Saturdays - Sundays & Public Holidays : 2pm ~ 8pm

Call or SMS us @ +65-97772176 with your order number & we will prepare your order in advance.

* ( For paypal payments, kindly drop us and email attached with paypal's receipt to notify us on collection)

 

"Singpost Popstation" (Delivery) *(Cash payment (COD) is 'Not' Applicable for this option)

POPStation (Pick Own Parcel Station) is a new and secure way to collect your parcels. You can now shop online with SingPost's retail partners and have your items delivered to a POPStation near you for self-collection 24/7 at your own convenience. No more missed deliveries, rushing for closing times at out showroom or pick up location. POPStations allow you to collect a parcel at a time and place convenient and discreet for you, especially when you are purchasing something sensitive for your own pleasure.

- Order will be process only on Mondays - Fridays excluding public holidays if customer chooses this option.

- Singpost will notify customers in 2 working days on Pin Number via Email or SMS.

Want to know more about Pop Station Service? Click here

 

"Singpost Registered Mail" (Postage) *(Cash payment (COD) is 'Not' Applicable for this option)

Postage to be done only on Mondays - Fridays excluding public holidays. There will be a extra charge of $5.00 for customers who wish to apply for Singpost Registered Mail (Deliver in about 3-5 Working Days)

- You will receive your items from your address mailbox within 3-5 working days from date of dispatch.

- Only for orders and pre-payment paid through PayPal or Bank/ Fund transfer upon confirmation of order.

- Items will be automatically post out the very next working day after order and payment recieved. (Cut Off Time will be 7pm in order for us to prepare your parcel, after cut off time, it will be sent to Singpost in 2 working days)

- You will be notified in any cases, if parcel wasn't post out the next working day

- For SingPost Registered Mail you will be required to sign for delivery. You may check the status of your registered package by entering the SingPost website with the Registered Article Number which will be provided to you upon our dispatch to Singpost.

 * A tracking number will be sent to you after postage, so you can keep track of your items. Note for registered mail option, we will not able to ensure the delivery to be sent at your stipulate date/ time as it will be fully managed by Singpost.

Alternatively - Top Up your order to 88 SGD NOW for Free 'Same Day' Express courier service! Click here to continue shopping!

 

While we stock our products adequately for online sale, however, at times, some items may be out-of-stock just at the time of your purchase because of overwhelming response. We will notify you by sms, email or phone call to offer an alternative item should the item you purchased is no longer available.