Delivery Guide

Local (Singapore) Delivery Methods


Same Day Local (Singapore) Courier

Same Day 'Local Courier' provides better flexibility for your convenience, with maximum discretion. Our friendly delivery personnel will deliver to your preferred location based on your selected timeslot.

'Local Courier' is free for orders above S$88, or a $10 delivery fee is applicable. 

Payment modes accepted for this delivery method are: Cash On Delivery, Visa/Mastercard/AMEX/Stripe, PayNow/Bank Transfer (DBS/OCBC/UOB)

We deliver 7 days a week, including weekends and public holidays (except for Chinese New Year).  Please note the following delivery timeslots and purchase cut-off times for Same Day delivery. You may also choose a later date at your preference.

Same Day Delivery Timeslot  Purchase Cut off time 
1- 4pm 12.30pm
3.30 - 7pm 3pm
8 - 11pm 7.30 pm

* Note: Delivery dates set on the next day or later preferred dates are not affected by the 'Cut Off timings'.

We engage a professional courier company for Door to Door delivery with a high level of flexibility for your convenience. The content of your parcel will never be revealed to the courier for maximum discretion. The delivery party will contact you via SMS or Phone call in advance before arriving at your location. Please provide a Singapore Registered Mobile Number or Whatsapp Number (For Non-residents)

You can leave a "Delivery Comment" at the checkout page for any detailed or special instructions. This includes, but not limited to:

  • Collect personally at the void deck
  • Collect personally at the apartment gate
  • Leave with concierge/lobby
  • Don't use the Doorbell
  • Leave in Shoe Cabinet/ Riser etc. 

Our Delivery are 100% Discreet ,with No Logo or No Company Name. No one will be able to tell what is in Parcel, NOT EVEN the courier company. All our parcels are double sealed with a layer of white/ DHL courier bag and secured in kraft courier bags/ carton box. These courier bags are tamper proof and you will immediately know if someone tampers with your parcel. Our packaging techniques are tested and proven to the most discreet. Rest assure that your sex toys are delivered with the most discreet manner possible


VIP Instant Delivery On Demand : within 60 - 90 mins

We now offer INSTANT DELIVERY for orders above 60SGD


Rest assure that it's still the same discreet tamper-proof packaging with no name or logo, now delivered to your preferred location within 60- 90 minutes for a flat-fee of $28 upon confirmation that your order is ready.

For customers with orders above $299 in a single order, we are pleased to offer the Instant Delivery for FREE as a VIP. If you would like to take advantage of this service after placing your order. Do kindly inform us through live-chat, or contact us at +65 9777-2176 with your order number.

Due to extremely high demand and limited resources for this unique service, all Instant Delivery orders are placed over SMS/WhatsApp/Livechat only subject to availability and location.

Location Delivery Speed
Kallang / Geylang 60 mins
Novena 60 mins
Marina Bay / Chinatown 60 mins
Newton / Orchard 60 mins
Little India 60 mins
Toa payoh 60 mins
Areas not listed 90 mins

 

Instant Delivery Timeslot Purchase Cut off time
1 - 8pm 7 pm

* Available daily including Public Holidays.


Payment modes accepted for this delivery method are: Visa/Mastercard/AMEX/Paypal, PayNow/Bank Transfer (DBS/OCBC/UOB)


How do I order Instant Delivery?

1. Contact us by SMS or WhatsApp at +65 9777-2176 OR Livechat on our site with:
- Your location
- Your order
- Any specific delivery instructions* (e.g. collect at void deck, apartment gate, don't use doorbell etc)
*Please note that for Instant delivery, we are unable to leave in shoe cabinet/riser as we require verification.

2. Once we have confirmed availability of an Instant Delivery slot, please proceed to make payment through PayNow.

PAYNOW INSTRUCTIONS :
Step 1 : Make a Paynow transfer
Step 2 : Send via UNIQUE ENTITY NO. (UEN)
Step 3 : Type UEN : 201622271D111
Step 4 : Click Done
Step 5 : Indicated your mobile number<space>last 4 digit of order number under "my initials" & SMS +65 97772176 upon transfer

" For Example : 97772176 #0388"

 

3 We will send a confirmation SMS/WhatsApp once the order is ready. The delivery will be made within 90 mins* of confirmation. 
*subject to weather and traffic conditions

 


POPstation Self Collection (Locker Service)

POPstation Delivery to Locker

POPStation (Pick Own Parcel Station) is a new and secure way to collect your parcels by Singpost. You can have your items delivered to a POPStation near you for self-collection 24/7 at your own convenience. No more missed deliveries or rushing for closing times at our showroom. POPStations allow you to collect a parcel at a time and place convenient and discreet for you, especially when you are purchasing something sensitive for your own pleasure.

PopStation is free for orders above S$68, or a $10 delivery fee is applicable.

Payment modes accepted for this delivery method are: Visa/Mastercard/AMEX/Stripe, PayNow/Bank Transfer (DBS/OCBC/UOB)

- Orders will be processed only on Mondays - Fridays, excluding public holidays if the customer chooses this option.
- Singpost will notify customers in 1-3 working days on Pin Number via Email or SMS.
- Please note that as this is a delivery service managed by Singpost, we are unable to make changes to the location, PIN Number or reschedule.

For more information on how to use the PopStation service, please refer to this guide.


Registered Mail by Singpost to Mailbox

We also offer the delivery option of Singpost Registered Smartpac with tracking number that will be delivered directly to your mailbox. Please take note that to use this service, your items must fit within the 330mm x 240mm dimensions set by Singpost.

For Registered Mail (Singpost), a $5 delivery fee is applicable.

Payment modes accepted for this delivery method are: Visa/Mastercard/AMEX/Stripe, PayNow/Bank Transfer (DBS/OCBC/UOB)

- Orders will be processed only on Mondays - Fridays, excluding public holidays if the customer chooses this option.
- You will receive your items from your address mailbox within 3-5 working days from the date of dispatch.
- Please note that as this is a delivery service managed by Singpost, we are unable to ensure the delivery is sent at your stipulated date/ timeslot.

Purchase cut off time Dispatch time
7 pm Next working day
After 7pm 2 working days

*You will be notified if the parcel wasn't posted out the next working day.


Registered Mail by Blitzwerks to Door

Registered Mail by Blitzwerks to Door

As an alternative to registered mail, we’re pleased to offer Blitzwerks registered mail with door-to-door courier delivery. This option ensures maximum discretion.

The delivery party will contact you via SMS or Phone call in advance before arriving at your location. Please provide a Singapore Registered Mobile Number or Whatsapp Number (For Non-residents)

For Registered Mail (Blitzmail), a $5 delivery fee is applicable.

Payment modes accepted for this delivery method are: Visa/Mastercard/AMEX/Stripe, PayNow/Bank Transfer (DBS/OCBC/UOB)

You will receive your items within 2-5 working days from the date of purchase. Deliveries will be made between 1-11pm with no fixed timeslots.

You can leave a "Delivery Comment" at the checkout page for any detailed or special instructions. This includes, but not limited to:

  • Collect personally at the void deck
  • Collect personally at the apartment gate
  • Leave with concierge/lobby
  • Don't use the Doorbell
  • Leave in Shoe Cabinet/ Riser etc.

Self Collection @ Store

You can also opt to pick up at our two locations at your own convenience. Feel free to browse our latest range in our stores, ask our staff for recommendations and test the models on display!

Once your order is ready, our processing team will notify you by SMS. To allow for adequate time for our team to process and prepare your order,  please collect only once notified, between 1 pm to 8pm. We will hold your items for a period of one week (7 days) so you can collect at any time of your convenience.

You may call or SMS us at +65-97772176 with your order number to check on its status, or extend the collection pick-up duration.

Payment modes accepted for this delivery method are: Cash, Visa/Mastercard/AMEX/Stripe, PayNow/Bank Transfer (DBS/OCBC/UOB)

Bendemeer Showroom

Address : Horny.sg @ Bendemeer HQ, 994 Bendemeer Road, #03-07, Singapore 339943

Opening Hours :
Monday - Fridays : 11am - 8pm
Saturdays - Sundays & Public Holidays : 11am - 8pm

Please note that our showroom is cashless. We accept the following instead: Visa/Mastercard/AMEX/Stripe, PayNow/Bank Transfer (DBS/OCBC/UOB)
 

Serangoon

Address : 756 Upper Serangoon Road , Upper Serangoon Shopping Centre Singapore 534626 (CarPark Pick up point / Unit #01-21)

Opening Hours :
Monday - Fridays : 11am - 8pm
Saturdays - Sundays & Public Holidays : 11am - 8pm


Hotels & Service Apartments

Please leave your room number, contact number and registered guest name (as required by hotels) in the Delivery Comments. Our courier can either leave your parcel at the concierge or call upon arrival. Again, rest assure your sex toys are delivered in the most discreet manner.

Payment modes accepted for this delivery method are: Cash, Visa/Mastercard/AMEX/Stripe, PayNow/Bank Transfer (DBS/OCBC/UOB)


Timings

Same Day Local Couriers / Hotels & Service Apartments

Same Day Delivery Timeslot  Purchase Cut off time 
1 - 4 pm 12.30pm
3 - 7 pm 3pm
8 - 11 pm 7.30pm


Monday - Sunday, including Public Holidays.

Instant delivery / VIP delivery

Instant Delivery Timeslot  Purchase Cut off time 
1 - 7pm 6 pm


Monday - Sunday, including Public Holidays.
 
Pop Station (Singpost)

Delivery within 1 - 3 working days
Monday - Friday, excluding Public Holidays

Registered Mail (Singpost)

Delivery within 3 -5 working days
Monday - Friday, excluding Public Holidays

 

Purchase cut off time Dispatch time 
7 pm Next working day
After 7pm 2 working days

 

Registered Mail (Blitzmail)

Delivery within 2 - 5 working days
Delivery hours are between 1 - 11pm with no fixed timeslots.
Monday - Sunday, including Public Holidays.


International Shipping

We’re pleased to offer international shipping to the following destinations:

  • Australia
  • Brunei
  • Canada (Free Courier for min. 150 SGD)
  • China
  • Europe (Germany, Italy, Netherlands etc)
  • Hong Kong
  • India
  • Indonesia
  • Japan
  • Macau
  • Malaysia (Free Courier for min. 90 SGD)
  • Myanmar
  • New Zealand
  • Philippines
  • South Korea
  • Taiwan
  • Thailand
  • United Kingdom
  • United States
  • Vietnam (Free Courier for min. 90 SGD)

Please check out our International Shipping page for the latest shipping rates and FAQs.


Out of Stock Items

While our ecommerce site will showcase the most up-to-date products, however due to overwhelming response some items may be sold out just at the time of your purchase. In the rare event that this happens, we will notify you by SMS, email or phone call to offer an alternative item should the item you purchased is no longer available.


Failed delivery

In the unfortunate event that we are unable to deliver your item in the first attempt (e.g. unable to contact customer, no unit number,etc), we will contact you directly to reschedule for a second delivery attempt.

For failed Cash-On-Delivery (COD) deliveries, orders must be paid in full through Visa/Mastercard/AMEX/Stripe, PayNow/Bank Transfer (DBS/OCBC/UOB) before a second delivery attempt will be made. If we are unable to contact you directly to process the payment, the order will be automatically canceled.

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