Horny.sg Pleasure Points Loyalty Program

At Horny.sg, we value our loyal customers like the VIPs they are, except instead of a red carpet, we'll roll out the satin sheets for you!

By signing up for a Horny.sg account, every time you make a purchase with us, you'll earn Pleasure Points that can be turned into actual store credits to keep the party going! 

But let's take it up a notch. Pleasure Points are not just points; they're your passport to unlocking a world of rewards and benefits. From special discounts, new launches, early sales, giveaways and events, we're here to ensure your journey with us is just as satisfying as the big O!




FAST TRACK PASSES

Wanna skip the line and enjoy the benefits of the higher tiers like Free Same Day Delivery and additional discounts? Simply purchase a Fast Track pass to enjoy double the benefits! 
 

  • Automatic upgrade to BRONZE tier (worth $100)
  • $40 store credit
  • Online exclusive: 20% off  + Free Same Day delivery voucher
  • Walk-In exclusive:  $15 for every $50 spent voucher
  • Free Horny.sg satin storage pouch (worth $5)
  • Automatic upgrade to SILVER tier (worth $800)
  • $200 store credit
  • Online exclusive: 30% off  + Free Same Day delivery voucher
  • Online exclusive: Instant VIP Delivery voucher (worth $28)
  • Walk-In exclusive:  $15 for every $50 spent voucher
  • Free Horny.sg satin storage pouch (worth $5)

HOW TO EARN POINTS

Simply make sure you're logged into your account when placing your order and let’s get the party started!

  • Registering an Account - 100 Points (Per account)
    As a new customer, when you register for an account at Horny.sg, you'll receive 100 points as a gesture of our appreciation.
  • Make a Purchase at Horny.sg
    For every Singapore Dollar you spend at Horny.sg, we'll add 1x Reward Point to your account. The more you shop, the more points you earn, and the more credits you'll have to indulge!
  • Writing a Product Review - 25 Points (Per product)
    Share your honest feedback with us and the community. Once your review is approved, you'll receive 25 points. Remember, we value genuine reviews that provide valuable insights for others. Please refrain from vulgarities and one liner reviews telling people that "IT IS Crap!!!" with no further explanation. You can receive up to 100 points per day on writing reviews.

As we want to foster a community of genuine pleasure-seekers in a safe space, do note that abnormal activity, excessive spamming and/or the use of fake accounts will not be tolerated. These accounts may have their points removed or closed


MORE INFO

Is there a minimum spend before I can use points?
For store credit, there is no minimum spend or minimum credits to use. You can pay for your entire order with credits, including delivery fees, or you can pay partial and the rest by the payment method of your choice.
What happens to the remaining credits that are not used?
Your unused store credit will always be in your account until you use it. There is no expiry date for Store Credit balances and you can keep it for as long as you like.
Can I apply discount code and use 'Store Credits' to make my purchase?
Yes, for Sure. You can use Store credits on all Sales items, and inconjunction with applying discount codes on the orignal subtotal amount. Store credit is a virtual currency that is unique to Horny.sg
How to redeem Store Credits?
Using store credit is as easy as paying from your E-wallet. As long as you are signed in and have credits in your account, you will be given a choice to spend your credits while you are in the shopping cart or at checkout. Simply choose how many credits you would like to use - it is all up to you.
Can I pay for shipping with my store credits?
You use your credits against your whole order total including delivery
Do my points & store credit expire?

Reward Points will expire in 365 days if you do not convert them to store credits, on the other hand Store Credits do no expire. However, only points that were gained in that certain transaction will expire, not your total reward points balance

For example: 10 days ago you registered your account for 100 points. Today, you make a purchase and awarded 50 points. Your Reward Points balance is now at 150 points. The 100 points you received for account registration will expire in 355 days since 10 days have passed. The 50 points that you received from the purchase is still valid for 365 days. Convert your points into store credits as soon as possible to avoid expiry!

Can I use my reward points/ store credit to purchase a gift card?
No - you cannot use points or store credits to buy a gift card
Do I earn addtional reward points when using credits to pay for an order?
You only earn points on the amount of your order that you pay for with real money or a gift card
Eligibility & Participation:
Open to individuals aged 18 or older with a valid Horny.sg account. Enrollment is automatic upon account registration. By participating, members agree to these terms.
Earning Pleasure Points:
  • Points are earned through qualifying purchases (excluding taxes, fees, and shipping) and specific activities such as writing product reviews or referring friends.
  • Horny.sg may set bonus campaigns where additional points are awarded.
  • Points will only be awarded for completed transactions. If a purchase is returned, associated points will be deducted.
Tier Levels:
  • General, Bronze, Silver, and Gold tiers are awarded based on cumulative points earned in a lifetime period.
  • Members will automatically be upgraded once the necessary points are earned.
  • Once you reach a new tier, benefits remain until a higher tier is achieved. Tier benefits include exclusive discounts, early access to promotions, and free or discounted shipping depending on the level.
Expiration & Forfeiture:
  • Points expire 12 months from the date of issue. Members are responsible for keeping track of expiration.
  • Fraudulent activities, including abusing, spamming or returning purchases excessively, may lead to immediate expulsion from the program, and forfeiture of points and/or store credits.
Fast-Track Passes:
  • Fast Track Passes can only be purchased by registered members of the Horny.sg loyalty program. Fast Track upgrades are intended for members who have not already reached the intended tier through point accumulation.
  • Fast-Track Passes are non-refundable and non-transferable, and may only be applied to the account used to purchase them.
  • Each Fast Track Pass grants a one-time, immediate upgrade to a higher tier. Members can purchase a Fast Track Pass for the following tiers (e.g., from General to Bronze, or General/Bronze to Silver).
  • Members who purchase a Fast Track Pass will have full access to the benefits of the respective tier.
  • Fast Track Passes cannot be combined with any special offers or discounts promocodes.
  • Suspicious activity such as creating multiple accounts or excessive returns may lead to revocation of the Fast Track Pass and suspension from the loyalty program.
Modification & Termination:
  • Horny.sg reserves the right to change, modify, or terminate the loyalty program at any time. Notice will be provided via email or the website.
  • Members will have 30 days to redeem points after a termination notice..
  • Points have no monetary value, and Horny.sg is not liable for lost points in the event of program discontinuation.
  • We may from time to time adjust your points and credit account in respect to accounting errors, multiple accounts, refunds issued, products returned or suspected fraud, for which we have full authority.
General Restrictions:
  • Points may only be used by the account holder who earned them.
  • Selling, transferring, or gifting points is strictly prohibited.
  • Both Reward Points and Store credits cannot be refunded for their cash value.
  • Points cannot be applied to previous purchases.
  • Points cannot be applied to previous purchases.
  • Reward Points and Store Credits have no monetary value and cannot be used for any purpose other than redeeming products sold in Horny.sg.
Customer Support:
For any issues regarding point discrepancies, contact enquiry@horny.sg or our Live Chat customer service within 30 days of the incident. After this period, Horny.sg reserves the right to reject claims.
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